Question 1

Do you send or sell my information to care providers?

Accepted Answer

Unlike most businesses in the care space, we NEVER sell your information. You have complete control over who obtains your information.

Question 2

How are background checks performed for providers?

Accepted Answer

We partner with established background check providers to conduct detailed screenings, ensuring care professionals meet the highest standards of trust and safety.

Question 3

Is Scroll.care secure and protecting my privacy?

Accepted Answer

Scroll.care uses administrative and technical safeguards designed to protect your information. You control which providers you contact and what information you choose to share.
 &#8211; Participating providers are expected to respond promptly, generally within one business day. Please contact Scroll.care at directly at 833-727-6555 if you have not received a call back.

Question 4

When should I expect to hear back from a provider?

Accepted Answer

All direct Provider information is available to you within Scroll.care. If you need to leave a message, our providers have guaranteed to return your call within 24 hours.

Frequently Asked Questions