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Before a Care Service Provider earns the Scroll.care Verified designation, we review the requirements that apply to that type of service. Depending on the service, verification may include:
Business information
Licensing
Background screening
Professional credentials
Insurance
Service-area confirmation
Verification does not replace your own decision-making. Families should review services, ask questions, and determine whether a provider is appropriate for their needs.
About 63 million Americans — nearly 1 in 4 adults — provide ongoing care for an adult or child with a complex medical condition or disability.
Finding care should not require families to navigate the system alone.
Scroll.care is a clearer way to understand the options, find trusted support, and take the next step.
Frequently Asked Questions
What is Scroll.care
Scroll.care is a care-services platform that helps individuals and families identify the types of support they may need and connect with qualified Care Service Providers.
Is Scroll.care a healthcare provider?
No. Scroll.care does not diagnose conditions or provide medical treatment. We help people understand care options and connect with appropriate professionals.
What does verified mean?
Scroll.care reviews the applicable business, credential, licensing, insurance and screening information required for the provider’s category.
Does Scroll.care guarantee a provider’s services?
No. Verification is an important starting point, but families remain responsible for speaking with providers and deciding whether a service is appropriate.
What happens when I do not know what kind of help I need?
Deborah AI, your Scroll.care Guide, can help you describe what has changed and explore the categories of support that may be relevant.
Is Scroll.care free for Care Seekers?
Care Seekers who register by July 1, 2027, receive one year of complimentary platform access. Services provided by independent Care Service Providers are paid for separately.
How is Scroll.care CMS related to Scroll.care?
Scroll.care Case management services ( Scroll.care CMS ) Is a separate company that provides private pay professional healthcare advocacy. It is affiliated with Scroll.care through common ownership. It’s advocate answer questions for free and one-on-one services are available for a fee under a separate written agreement. You never have to use Scroll.care CMS to use Scroll.care.
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