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Care Coordination & Navigation

Finding the right care shouldn’t feel overwhelming. This vertical brings together services that help you navigate systems like Medicare, Medicaid, Veterans benefits, and long-term care options. Whether you’re a caregiver or managing your own care, you’ll find expert advocates and coordinators ready to guide the way.

Professional Healthcare Advocate

Professional Healthcare Advocate

Experts who accompany patients to appointments, clarify medical information, and ensure care aligns with client preferences.

Certified Care Specialist

Certified Care Specialist

Credentialed professionals who assess needs, create care plans, and connect clients with appropriate services.

Case Manager

Case Manager

Coordinator who oversees all aspects of a client's medical and social services to ensure seamless, cost-effective care.

Elder Care Coordination

Elder Care Coordination

Comprehensive planning and oversight that integrates medical, legal, and social resources for older adults.

Non-Emergency Ground Transportation

Non-Emergency Ground Transportation

Scheduled rides in wheelchair-accessible or stretcher-equipped vehicles for medical or personal appointments.

Adult Protective Services

Adult Protective Services

Government or nonprofit programs investigating and addressing abuse, neglect, or exploitation of vulnerable adults.

Mobility and Safety Support

Mobility and Safety Support

Assessments and equipment-like grab bars or walkers-that enhance movement and prevent falls.

Social Resources

Social Resources

Referrals to community programs providing meals, activities, or social engagement opportunities.

Family Resources

Family Resources

Guidance and connections to support groups, counseling, and education for family caregivers.

Low-Income Resources

Low-Income Resources

Assistance locating subsidized services, public benefits, or sliding-scale programs for individuals with limited income.

Placement & Consulting

Placement & Consulting

Professional help evaluating and selecting appropriate senior living or care facilities based on needs and budget.

Scheduling

Scheduling

Centralized appointment booking and calendar management for clients and their care teams.

Social and Occupational Support

Social and Occupational Support

Programs that foster social interaction and meaningful activities to enhance mental health and daily purpose.

Transitional Care

Transitional Care

Short-term guidance that bridges hospital discharge to home, reducing readmissions through follow-up and coordination.
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